ATM monitoring intelligent network digital monitoring system

Design Scheme of Commercial Bank ATM Monitoring Intelligent Network Digital Monitoring System

Introduction to ATM Digital Surveillance System Editor-in-Chief: Mr. Shi

1.1 Overview

Banking services in the new century have surpassed the traditional service concept. ATMs have become increasingly popular in the national financial industry. Many businesses that were originally handled at bank outlets can now be self-helped on ATMs. You can deposit, withdraw, transfer and other services on the ATM through the bank card in your hand. The ATM brings many conveniences to our lives. It has become an inseparable assistant in our lives and has been fully integrated into the daily life of the people. With the large-scale use of ATMs in the financial industry, some problems have gradually been exposed, which seriously restricts the development of ATMs to deeper and higher requirements. At the same time, there have been an increasing number of ATM accounting disputes and ATM financial crime cases.

Some problems with ATMs:

1. Due to ATM's own quality problems and communication line failures, ATMs sometimes have the phenomenon of "do not spit money in accounting" or "spit the wrong money". Customers often come to complain and make claims for this, which affects the reputation of the bank.

2. Some lawbreakers use the weakness of ATM to carry out fraudulent activities. After the normal operation on ATM, they lied to the bank that ATM did not spit money or spit money, because there is no evidence to prove whether or how much money he took, Caused entanglement.

3. Many units use savings cards to pay their salaries. Because the original passwords of all savings cards are the same, some lawbreakers withdraw money from ATMs after stealing colleagues' savings cards, and then secretly return the savings cards to colleagues. When the victim finds that the amount on the savings card has been mistakenly verified by the bank, although the bank can find out the specific time, place, and amount of each withdrawal of this card at the bank ATM to prove that the card account is correct, it cannot prove whether there is Others use this card to withdraw money, and cannot make up for the user's losses. It is difficult to satisfy users, causing some users to have doubts about the bank and even suspect that there are "hackers" inside the bank.

4. Since most ATMs are in an unattended environment, they will often be maliciously damaged by criminals: smashing the display with bricks; using a sharp tool to draw the panel; deliberately transforming the cash outlet; even burning with gasoline; exploding with explosives Malignant incidents such as destruction (the Beijing Industrial and Commercial Bank had an ATM smashed by bricks; the Shenzhen Agricultural Bank had an ATM burnt incident and a recent explosive explosion that destroyed the ATM).

5. Individuals copy the depositor's savings card to steal the depositor's money through ATM.

With the development of technology, most of the bank cards (magnetic recording method) used by ATMs have been easily copied, which puts forward higher requirements for the security technical prevention of ATMs. In order to strengthen the effective supervision of cardholders' withdrawals, prevent fraudulent acts of malicious cardholders, supervise the artificial destruction of ATM equipment, and effectively protect the reputation of banks and the legitimate interests of cardholders, our company combines years of successful experience in the field of security prevention According to the specific requirements of the bank, on the basis of the existing mature digital monitoring system, combined with the latest technology, we have developed a digital monitoring system HRC-168 for monitoring ATMs. This system is based on the latest computer multimedia technology and network technology. It has advanced digital image processing capabilities and network communication capabilities. It is a complete monitoring system that integrates image, sound, alarm, communication and other functions.

1.2 Design basis

Relevant data of the ATM network monitoring system in line or off-line

Code for design of safety precautions in bank business premises GB / T16676-1996

Engineering technical specification for civil closed circuit monitoring TV system GB50198-94

Regulations on the risk level and protection level of bank business premises GA / T70-94

Method for preparing budget estimates for safety and engineering costs GA / T74-94

Safety precautions engineering procedures and requirements GA / T75-94

Relevant regulations of the head office and the Ministry of Public Security

1.3 Design requirements

System design requirements

1. Clearly record the cardholder's entire transaction process without violating the customer's privacy

2. The banknote withdrawal process must be clearly recorded

3. When the ATM is damaged, while recording and alarming, the current audio and video must be

And static captured images are uploaded to the monitoring center for remote backup

4. For the suspicious cards listed (such as stolen, robbed cards) must have the function of capturing alarm records

5. Key monitoring areas: cardholder's face, banknote exit, banknote distribution area

ATM terminal monitoring requirements

Monitoring: Real-time monitoring of key monitoring objects.

Record: record normal working conditions and abnormal alarm conditions, users can set when to automatically start system recording, what

When recording is automatically closed, multiple recording time periods can be set. When the hard disk is full, it can be overwritten from the beginning, cyclically recorded or uploaded to the ATM center for backup. It is a fully automatic network monitoring system that is truly unattended.

Alarm: Provide complete alarm input and output processing.

Storage: Provide multiple query methods such as card number, time, alarm and so on.

System: Remote startup and shutdown can be performed according to customer requirements. Automatically upload local system working status information every day

Give the center.

ATM Center Technical Requirements

Remote monitoring: the management staff can check the on-site situation of the ATM within their authority at any time in the center;

Remote guidance: For customers unfamiliar with using ATM, remote dialogue can be conducted to guide their operation;

Remote deterrence: For behaviors that have malicious attempts to move, remote shouting can be deterred to protect the ATM from

loss;

Remote management: adopting electronic map arming, which can easily process the alarm of the ATM client and receive the terminal

Upload system information to judge whether the terminal is working normally.

Network storage: According to the hard disk space of the ATM terminal, the original video data can be uploaded to the ATM central disk

Array, or backup to DVD, CD-RW, DAT, etc. At the same time, special data can also be copied to floppy disk or printed out;

Remote setting: ATM terminal can be configured with alarms in the ATM center, including alarm time configuration, suspicious card configuration

Etc.

Remote capture: users can capture still pictures from the ATM terminal or the image being played at the center at any time,

And stored in the hard disk, or printed out;

Coordinated management: In order to facilitate the effective management of hundreds or even thousands of ATM terminals, we have adopted

The powerful and stable mainstream operating system WINDOWS 2000 is enough to ensure the stability and smoothness of key business.

XXX Commercial Bank ATM machine intelligent network digital monitoring system design plan

1.4 Design Scope

Designed according to the overall planning and system structure of the bank's on-line or off-line ATM network monitoring system.

2 XXX Commercial Bank ATM Digital Monitoring System Solution

2.1 System composition

Install an ATM dedicated embedded DVR monitor HRC-168 at each ATM teller machine outlet to monitor the ATM machine 24 hours a day. Upload the alarm picture to the remote control center (XXX commercial bank ATM monitoring center) via DDN dedicated line or telephone line and other transmission media. The schematic diagram of the entire system structure is as follows:

Remote audio and video monitoring, management of wireless image alarm transmission, remote image, alarm transmission, payee PSTN / ISDN / DDN, etc.

Line network GSM / CDMA / GPRS and other wireless network bank staff Proximity sensor vibration alarm with banknote sensor portrait camera withdrawing camera with banknote banknote camera with environmental camera, human body proximity blow, ATM monitoring host

Design Scheme of XXX Commercial Bank ATM Intelligent Network Digital Monitoring System

1 Real two-channel video security card number real-time identification overlay technology

The system video overlay can superimpose the card number, date, time, alarm information, etc. on two video images in real time, discard

The channel method prevents the overlay information from being easily modified. At the same time, it is convenient for users to make combined inquiries through the card number, date, time and other information. In particular, card number query provides great convenience for users. (The security card number capture must avoid any data exchange with the ATM machine, otherwise it will introduce great security risks)

2 Advanced and flexible video image compression method

Using the most advanced computer multimedia processing technology MPEG4 compression method, with high efficiency compression, low bit rate, high

The advantages of image clarity and low transmission bandwidth. According to the normal transaction 8 hours a day, you can save 3 months of data.

3 Flexible alarm input and output functions can flexibly configure alarm signals according to customer requirements (such as card alarm, banknote output alarm, vibration alarm, human body proximity alarm, fire alarm, etc.). The basic system supports 8-channel alarm input and output.

4 Voice dialogue function

Based on its strong development strength, the company introduced advanced digital voice transmission technology into the field of ATM monitoring and realized ATM

Real-time dialogue function between terminal and ATM center. It is as easy to use as a videophone, and it is convenient for the ATM center to better manage, monitor and even service the ATM terminal.

5 Image shielding function in the keyboard password input area This function can prevent the video signal from covering the keyboard password area in some cases to take timely precautions, prevent the user password from leaking, and ensure the interests of the drawer.

6 Automatically detect the working status of the camera

A. Whether the video signal is lost

This function can ensure that the video is destroyed (the video cable is cut, the video source is cut, the camera is damaged, etc.) and

Alarm when reminding to avoid recording useless video or dealing with sabotage in time.

B. Whether the video signal is blocked (for example, the pinhole camera is maliciously blocked by gum, paper towels, etc.)

a. Due to the large-scale installation and use of ATM monitoring, it is difficult to avoid being known by criminals. In this case, the criminals must first think of finding the installation location of the pinhole camera, and then block the camera hole with an object to make Your own criminal behavior is not accepted by the ATM monitoring system. At this time, this function is particularly important. Without this function, the ATM monitoring system is virtually useless and cannot achieve the purpose of monitoring.

b. Due to the long-term operation of the device, the camera position is shifted, and the camera or camera cover is blocked by dust and other objects.

The quality of the high-frequency image drops to an unrecognizable level, and the function of this function is also very important at this time.

7 Full dynamic 2-channel real-time recording and 2-channel synchronous playback, digital storage 2-channel real-time, 3-channel intelligent video switching adopts flexible and stable algorithm for digital image compression, compression ratio, frame rate, image quality can be flexibly adjusted according to user requirements . The system uses two low-illumination cameras to simultaneously capture the face image of the customer and the image of the cash outlet in real time. When an alarm signal appears, the customer's situation is recorded. The on-site situation of the banknotes kept a complete record of the incident, and supervised whether the bank staff performed standard operations according to the business process when replacing the banknote box. When the cleaning and replacement of the banknote box is completed, the banknote distribution camera automatically switches to the banknote exit camera and enters the normal recording state.

8 Excellent wireless alarm transmission function (mobile phone short message alarm)

The system integrates advanced wireless communication technology, which can ensure that the wired line fails (or is artificially damaged)

Next, when the alarm occurs, inform the relevant security personnel of the on-site information as soon as possible to deal with in time. In some special cases, this function is particularly important.